Winkels & Openingstijden

Terms of service de Bijenkorf App

Terms of use app

By downloading this application, you agree to the terms and conditions that apply to the use of the De Bijenkorf App. You can read them at de Bijenkorf App. Your use of this application is subject to the privacy policy and the cookie policy, which you can read at Privacybeleid. When you make a purchase, the General Terms and Conditions apply.

De Bijenkorf App - Terms of use

Your use of the De Bijenkorf App ("App") is subject to the following terms of use ("Terms and Conditions"). Please read the Terms and Conditions carefully so that you are aware of your rights and obligations.

1. General

• These Terms and Conditions apply to your use of the App. Using the App, you can make purchases in the De Bijenkorf web shop. These purchases are subject to De Bijenkorf's General Terms and Conditions.

• De Bijenkorf reserves the right to change these Terms and Conditions. The latest Terms and Conditions will always be available in the App and on the De Bijenkorf website. Substantial changes will be highlighted when using the App. If you continue to use the App after the change, you thereby accept the applicability of the changed Terms and Conditions. If you do not wish to agree to the change, you may terminate your use of the App.

2. Using the App and Account

• Your use of the App and De Bijenkorf account is at your own risk, expense and responsibility. You must not use the App in a manner that is misleading, disruptive or in any way contrary to applicable laws. You indemnify and hold De Bijenkorf harmless from and against any and all damages resulting from your use of the App.

• De Bijenkorf can restrict or block your use at any time.

• To use certain features in the App, you must log in with your De Bijenkorf account. When you create an account, you guarantee that the information you provide is complete, up to date and correct and that you are over sixteen (16) years of age. It is not permitted to create an account in someone else's name.

• When you want to link the App to your account, you will be asked to enter your password. You are responsible for keeping your password confidential. As soon as you have reason to suspect that your password has come into the hands? of unauthorized persons, you must notify the De Bijenkorf and immediately take effective measures yourself, such as changing your password. De Bijenkorf is not liable for any damage resulting from any unauthorized access to your account.

3. Privacy

The use of the App is subject to the Privacy Policy and the Cookie Policy of the De Bijenkorf. De Bijenkorf may personalise the App based on personal data obtained in the context of the Privilege Membership and/or your use of the App. More information about this can be found in the Privacy Policy.

4. Gift card

It is possible to scan a Gift Card with the App and pay at the checkout with the QR code. Please note that we do not back up the data within the App. If you lose your phone, or if it is defective or the relevant data within the App is lost (for whatever reason), you will no longer be able to claim the Gift Card credit if you no longer have the physical Gift Card in your possession. For this reason, we recommend that you keep the original Gift Card for security reasons.

5. Rights relating to the App

• All intellectual property rights relating to the App and the texts, photos and other materials accessible via the App belong to De Bijenkorf or its licensors.

• De Bijenkorf gives you a limited, personal, revocable, non-exclusive, non-sublicensable and non-transferable right to access and use the App to the extent necessary in the context of the App, and for personal, non-commercial purposes only.

• It is not permitted to perform acts that may infringe De Bijenkorf's intellectual property rights, such as registering domain names, trademarks or Google AdWords that are similar or identical to any object of which De Bijenkorf holds intellectual property rights, or to download, copy, modify, scrap, reverse-engineer or publish the App for any purpose other than personal, non-commercial purposes, or to use it in any other way that causes damage to De Bijenkorf.

6. Warranty and liability

• The App is free to download. De Bijenkorf makes every effort to ensure that the App functions well, but cannot give any guarantees regarding the App. At times, the App may not be (properly) accessible, safe, virus-free and/or not (fully) work.

• De Bijenkorf provides information (including card balances, digital receipts, points earned using the De Bijenkorf Card, information obtained using the product scanner, information relating to events, as well as price and product information and information regarding the availability of products in the web shop) via the App with the greatest possible care. However, it is possible that the information may not be available at times, is incorrect or is not up to date. De Bijenkorf does not guarantee the availability or accuracy of the information provided via the App. In the event of erroneous information, you cannot claim delivery on the basis of this erroneous information.

• De Bijenkorf is entitled at any time, without prior notice and without being liable to you for damages, to (temporarily) decommission and/or restrict the use of (parts of) the App.

• The App may contain hyperlinks that allow you to leave the App and access third party websites. De Bijenkorf has no control over the websites or services of third parties. Therefore, other conditions may apply to the use of third party websites or services. De Bijenkorf accepts no responsibility or liability whatsoever for (the operation and/or content of) third-party websites or services.

• De Bijenkorf accepts no liability for property damage, financial loss or any other loss related to the use or misuse of the App, to the extent permitted under mandatory law. In any case, De Bijenkorf shall never be liable for any consequential damage, including purely financial loss, loss of turnover and profits, loss of data and nonmaterial damage associated with the App.

• To the extent that De Bijenkorf is liable in spite of the above, its liability shall be limited to direct damage up to an amount of EUR 1,000 (one thousand Euros).

7. End of the use of the App

• If you want to stop using the App, you can do so by removing the App from your phone.

• If you violate the Terms and Conditions, De Bijenkorf is entitled to discontinue your use of the App.

8. Use of the App outside the Netherlands

• If you want to stop using the App, you can do so by removing the App from your phone.

• If you violate the Terms and Conditions, De Bijenkorf is entitled to discontinue your use of the App.

9. Miscellaneous

• These Terms and Conditions and the use of the App are governed by Dutch law.

• Any dispute between you and De Bijenkorf shall be submitted to the competent court in the district of Amsterdam.

• De Bijenkorf may transfer any rights and obligations arising from these Terms and Conditions to a third party. If you do not wish to accept this, you may discontinue use of the App by deleting it.

• If these Terms and Conditions are or become partially invalid, you and De Bijenkorf shall remain bound to the remaining part. De Bijenkorf will replace the invalid part with provisions that are valid and the legal consequences of which correspond as closely as possible to those of the invalid part in regard to the content and purport of these Terms and Conditions.

10. Contact

If you have any further questions, please contact our Customer Service. If you discover an error in the App, we would appreciate it if you report this to us. The Customer Service can also be reached by phone at the toll-free number 0800-0818.

Warehouse "De Bijenkorf" B.V.


Trade register number with the Chamber of Commerce: 33116577